We understand that people sometimes have trouble affording basic living expenses. If you are struggling to pay for your gas, electricity and/or water bills, book in an appointment with the Service Co-Ordinator by phone on (02) 4257 3342 to apply for assistance. We can also assist you with setting up payment plans as well as provide with referrals to relevant financial support services. To receive an assessment for assistance you will be requested to provide a current utilities account and a form of identification (eg Drivers License).
The Energy Account Payment Assistance Scheme (EAPA) provides financial help with your gas and electricity bills during financial hardship. The Payment Assistance Scheme (PAS) provides emergency relief to people struggling to pay their water bills.